We’re Here to Help

How would you like to connect to us?

Call or Request

Telephone

(405) 732-0324 OKC
(918) 592-0324 Tulsa
(405) 707-7440 Stillwater
(580) 310-0324 Ada
(580) 233-3330 Enid
1-800-456-4828 Toll Free

Command Center (audio response)

OKC — (405) 557-0324
National — 1-800-328-7466

24-Hour Automated Card Information Line — (405) 557-0324 OKC

Lost/Stolen Credit Card After Hours
 1-800-654-7728

Lost/Stolen MoneyPlus Card After Hours
888-263-3370

MoneyPlus Card Activation and PIN Changes
1-855-726-4885

Member Service Hours

Monday–Friday 6 am–9 pm
Saturday 8 am–5 pm

Request a Call Back from TFCU

Routing Number

Routing No. 303085829

Mailing Address

Tinker Federal Credit Union
P.O. Box 45750
Tinker AFB, OK 73145

Online

Secure Online Message

If you need to discuss a specific issue or question concerning one of your accounts or services with TFCU, please use the Conversations feature found within Home Branch online and mobile banking under “Support.” You can securely compose a message and share specific member information with us, and we are able to respond with the information you need using this channel. You can also use regular mail or call us at (405) 732-0324, option 6, or 1-800-456-4828, option 6.

Member service representatives are available to answer messages Monday-Friday 6 am – 9 pm and Saturday 8 am – 5 pm CT. Responses are usually made within one business day.

(Secure channel within Home Branch)

Unsecure Email

For general inquiries and feedback only. Please do not include personal or financial information in your email. We will not be able to help you with specific information through email. If you have a specific question about your accounts, use Conversations within online and mobile banking anytime or use our Live Chat when it is available.

(Unsecure email for general inquiries)

Live Chat

You can contact our Member Service Center through Live Chat to discuss a specific issue or question concerning one of your accounts or services. You can securely compose a message and share specific member information with us, and we are able to respond with the information you need using Live Chat. We will reply to the chat as quickly as possible. You can also give us a call at (405) 732-0324, option 6, or 1-800-456-4828, option 6.

Member service representatives are available to answer messages Monday-Friday 6 am – 9 pm and Saturday 8 am – 5 pm CT.

(Unsecure email for general inquiries)

Departments

Department Phone Numbers

All options and extensions follow the TFCU main number

Collections

(405) 319-2274

Command Center (audio response)

OKC — (405) 557-0324
National — 1-800-328-7466

Member Service Center

(405) 732-0324, option 6 OKC
(918) 592-0324, option 6 Tulsa
(580) 310-0324, option 6 Ada
(405) 707-7440, option 6 Stillwater
(580) 233-3330, option 6 Enid
1-800-456-4828, option 6

Monday–Friday 6 am–9 pm
Saturday 8 am–5 pm

Credit Cards

24-Hour Automated Card Information Line — (405) 557-0324 OKC
(405) 732-0324, option 6 OKC
(918) 592-0324, option 6 Tulsa
(580) 310-0324, option 6 Ada
(405) 707-7440, option 6 Stillwater
(580) 233-3330, option 6 Enid
1-800-456-4828, option 6
Lost/Stolen Credit Card After Hours
1-800-654-7728

MoneyPlus™ Visa Check Cards (Debit Cards)

(405) 732-0324, option 6 OKC
(918) 592-0324, option 6 Tulsa
(580) 310-0324, option 6 Ada
(405) 707-7440, option 6 Stillwater
(580) 233-3330, option 6 Enid
1-800-456-4828, option 6
Lost/Stolen MoneyPlus Card After Hours — 888-263-3370

VISA Gift Cards

1-866-902-6082

VISA Reloadable Cards

1-866-760-3156

Financial Coaching/Counseling

(405) 319-7991

Mortgage Lending

(405) 732-0324, option 4 OKC
(918) 592-0324, option 4 Tulsa
(580) 310-0324, option 4 Ada
(405) 707-7440, option 4 Stillwater
(580) 233-3330, option 4 Enid
1-800-456-4828, option 4

TFCU Financial Advisors at TFCU

(405) 737-0006
1-800-456-4828, ext. 2575

Main Numbers

(405) 732-0324 OKC
(918) 592-0324 Tulsa
(580) 310-0324 Ada
(405) 707-7440 Stillwater
(580) 233-3330 Enid
1-800-456-4828

FAQs

Who can become a member of TFCU?

There are many ways to qualify for TFCU membership. Click here for details.

How do I access my account online?

If you have an open and active TFCU account, you can enroll in online and mobile banking. Simply view and accept the terms and conditions, set up your security features and begin using online banking on your browser or mobile device.

From TinkerFCU.org, log in to online and mobile banking by clicking on “LOGIN” in the top right corner of the website.

How do I send a wire transfer?

To wire transfer money to another financial institution, you must visit the lobby of a TFCU branch or call Member Service Center at 405-732-0324, option 6, or 1-800-456-4828, option 6.

You will need the recipient’s wiring instructions, name, address and the financial institution’s address. Other information may be required if the amount is over certain limits.

Note: TFCU does not send wires to recipients outside the U.S.

How do I add external or third party accounts?

You can add and track third party accounts, or external accounts, in online and mobile banking by selecting “Transfers” from the main menu, then selecting “+External account” or “Transfer to other institutions by adding an external transfer account” from your mobile device. This will allow you to enter the information for the other institution and begin the linking process. A “Pending” status on an external account will remain until you complete the verification process. When you submit an external account within 24 to 72 hours. Once you gather those amounts, you can return to the “Transfers” page and enter the deposit amounts to verify the external transfer. This will complete the process.

Please note: you will only be able to transfer to and from share accounts (savings or checking) from financial institutions within the United States on which you are an owner. You will be able to make a transfer to your deposit accounts and payment(s) to your TFCU loan(s) from your accounts at other financial institutions. Your financial institution’s name (Account name), routing number, account number and account type (savings or checking) are required to set up an account for external transfers.

How do I add or remove joint owners from my account?

To add or remove a joint owner, you can visit a full service TFCU branch and complete paperwork, or call our Member Service Center at 405-732-0324, option 6, or 1-800-456-4828, option 6, to have paperwork mailed to you. (This will require a notary public.)

Note: Mailed paperwork will not be processed until proper documents are received.

Can I make my loan payment online?

Yes, payments can be made online and through online and mobile banking (online and mobile banking access and registration required).

If you are making a TFCU loan payment from another institution, you will need to set up an external transfer in your online and mobile banking.

Don’t have online and mobile banking? Enroll today!

You can make a loan payment at TFCU in any of the following ways:

Make your money as mobile as you!

If you’re always on the go, TFCU’s mobile banking is the perfect solution for you — and it’s free!

Apple App Store Download ButtonGoogle Play App Download

Yield Icon Notice: TFCU Member Service Center will be closing early on Saturday, February 11th at 2:00 p.m. for system maintenance. We apologize for the inconvenience.