TFCU Area A branch: Drive-thru banking upgrade
We are retiring the traditional tube system at our Area A branch on Tinker Air Force Base. Going forward, all drive-thru transactions will take place through our existing Interactive Teller Machines (ITMs).
What’s changing
Instead of sending your transactions through a tube, you’ll simply pull up to one of our drive-thru ITMs and tap the screen to begin. These machines allow you to complete nearly all the same transactions you would with a teller inside the branch, but entirely from your vehicle.
How ITMs work
ITMs look and function like ATMs, but with a key difference: you can easily connect and video chat with a live TFCU teller with the touch of a button. Just tap the screen to start a live chat. You’ll be able to:
- Cash or deposit checks.
- Make loan and credit card payments.
- Transfer funds between accounts.
- Withdraw cash.
- Video chat to ask questions and receive help in real time.
Why we’re making this change
Our goal is to make banking more convenient while keeping the same friendly, personal service you expect from TFCU. ITMs offer extended service hours, improved accessibility and faster transaction times, all from the comfort of your car.
When to expect the update
This transition at our Area A branch will take place soon. Once complete, members can continue using the existing ITMs on-site for extended drive-thru banking hours.
To learn more about how ITMs work and what to expect during this transition, visit our ITM information page click here.