In celebration of TFCU’s 80th anniversary, hosts Amanda and Andrew sit down with COO Joseph Arthur for a candid conversation about what it means to help lead an 80-year institution. Joseph traces his journey from teller floater to COO over 24 years, shares what has kept TFCU’s mission consistent through decades of change and opens up about the moments that shaped him as a leader. From a turkey giveaway that showed the power of community connection to a first-time car buyer driving off in a yellow Silverado, Joseph brings the heart of member service to life.